Monitor pane : Pane where monitoring results are displayed. The counters contain simple, useful information about the system and devices on the system, such as number of registered phones, number of active calls, number of available conference bridge resources, and voice messaging port usage.
You can monitor the performance of the components of the system and the components for the application on the system by choosing the counters for any object by using the Cisco Unified Real-Time Monitoring Tool. The counters for each object display when the folder expands. RTMT integrates with existing software for performance monitoring:. RTMT provides alert notifications for troubleshooting performance. It also periodically polls performance counter to display data for that counter.
You can choose to display perfmon counters in a chart or table format. Performance monitoring allows you to perform the following tasks:. Continuously monitor a set of preconfigured objects and receive notification in the form of an email message. Associate counter threshold settings to alert notification. An email or popup message provides notification to the administrator.
Save and restore settings, such as counters that are being monitored, threshold settings, and alert notifications, for customized troubleshooting tasks. Display up to six perfmon counters in one chart for performance comparisons. The Real-Time Monitoring Tool provides a set of default monitoring objects that help you to monitor the health of the system.
Default objects include performance counters or critical event status for the system and other supported services. The system summary in Unified RTMT allows you to monitor important common information in a single monitoring pane. In system summary, you can view information about the following predefined objects:.
The Server category monitors CPU and memory usage, processes, disk space usage, and critical services for the different applications on the server. The percentage of CPU equals the total time that is spent executing in all the different modes and operations excluding the Idle time. The Process monitor provides information about the processes that are running on the system.
The Disk Usage monitoring category charts the percentage of disk usage for the common and swap partitions. If more than one logical disk drive is available in your system, the system stores CTI Manager traces in the spare partition on the first logical disk and Cisco CallManager traces on the second logical disk.
The Critical Services monitoring category provides the name of the critical service, the status whether the service is up, down, activated, stopped by the administrator, starting, stopping, or in an unknown state , and the elapsed time during which the services are up and running on the system.
The service currently exists in start mode, as indicated in the Critical Services pane and in Control Center in Cisco Unified Serviceability. The service currently remains stopped, as indicated in the Critical Services pane and in Control Center in Cisco Unified Serviceability. The service stopped running unexpectedly; that is, you did not perform a task that stopped the service.
The Critical Services pane indicates that the service is down. The CriticalServiceDown alert is generated when the service status equals down. You performed a task that intentionally stopped the service; for example, the service stopped because you backed up or restored your system, performed an upgrade, or stopped the service in Cisco Unified Serviceability or the CLI. The service does not exist in a currently activated status, as indicated in the Critical Services pane and in Service Activation in Cisco Unified Serviceability.
The system cannot determine the state of the service, as indicated in the Critical Services pane. RTMT contains ready-to-view, predefined performance counters. You can also select and add counters to monitor in RTMT using performance queries.
RTMT displays performance counters in chart or table format. Chart format presents a miniature window of information. You can display a particular counter by double-clicking the counter in the perfmon monitoring pane.
Attributes for predefined performance counters, such as format and category, remain fixed. You can define attributes for counters that you configure in RTMT. Because chart view represents the default, you can configure the performance counters to display in table format when you create a category. A category comprises a group of monitored performance counters. A tab in the RTMT monitoring pane contains the category name. All performance counters that are monitored in this tab belong to a category.
The system polls the performance counters in the tab at the same rate, with each category configured to have its own polling rate. You can create custom categories in the RTMT monitoring pane to view information that helps you troubleshoot specific performance, system, or device problems.
If your system is experiencing performance problems with specific objects, create custom categories to monitor the performance of the counters within the object. If the system is experiencing problems with specific devices, create custom categories to monitor the devices in your system. In addition, you can create alert notifications for counters and gateways in these custom categories. To create custom categories, you add a new category tab.
When the tab is created, you specify the specific performance counters, devices, and alerts within that tab and then save your custom category by using Profile. The application polls the counters, devices, and gateway ports to gather status information. The polling rate in each precanned monitoring window remains fixed, and the default value specifies 30 seconds. If the collecting rate for the AMC Alert Manager and Collector service parameter changes, the polling rate in the precanned window also updates.
In addition, the local time of the RTMT client application and not the backend server time, provides the basis for the time stamp in each chart. In the RTMT monitoring pane, you configure the polling intervals for the applicable performance counters, devices, and gateway ports for each category tab that you create.
High-frequency polling rate affects the performance on the server. The minimum polling rate for monitoring a performance counter in chart view equals 5 seconds; the minimum rate for monitoring a performance counter in table view equals 1 second. The default for both specifies 10 seconds. To get a closer look at perfmon counters, you can zoom in on a perfmon monitor counter in the RTMT.
Drag the mouse over the plot area in the counter to frame the data and release the mouse button. The counter zooms in the chart. Double-click the counter that you want to zoom. The box with the counter appears highlighted and the Zoom window launches. The minimum, maximum, average, and last fields show the values for the counter since the monitoring began for the counter. Click the counter to select the counter to zoom.
The box with the counter appears highlighted. The Zoom window launches. The highlight feature helps to distinguish hosts and counters when multiple nodes or counters display on color-coded graphs. Right-click any color code in the table below the chart in the Performance Log Viewer and choose Highlight to highlight the data series for that counter. Right-click any color code in the table below the chart in the Performance Log Viewer and choose Change Color to select a different color for the counter.
Counter properties allow you to display a description of the counter and configure data-sampling parameters. The Counter Property window contains the option to configure data samples for a counter. The performance counters that display in the Unified RTMT performance monitoring pane contain green dots that represent samples of data over time.
You can configure the number of data samples to collect and the number of data points to show in the chart. When you activate the Alert Notification feature, the application notifies you of system problems. Perform the following configuration setup to activate alert notifications for a system counter:. Determine the threshold for the alert for example, an alert activates when calls in progress exceed the threshold of over calls or under 50 calls.
Determine the frequency of the alert notification for example, the alert occurs once or every hour. Determine the schedule for when the alert activates for example, on a daily basis or at certain times of the day. The Trace and Log Central feature in RTMT allows you to configure on-demand trace collection for a specific date range or an absolute time. You can collect trace files that contain search criteria that you specify and save the trace collection criteria for later use, schedule one recurring trace collection and download the trace files to a SFTP or FTP server on your network, or collect a crash dump file.
From Cisco Unified Serviceability, you can also edit the trace setting for the traces on the node that you have specified. Clicking this button will download all dependencies of this upload including cascading dependencies, but not dependencies that you have downloaded before and are up-to-date, or dependencies on other sites. Details Loading.. Zatzz Aaam does this have one way road stations? Absolute lovely. Thanks Steve!
Apologize for the multiple download; I had a flaky USB drive. All straight now. Cisco Unified Presence automatically assigns the first node as the Primary Collector. Then, select the server and the Cisco AMC service. For information about these service parameters, click the? Do not stop this service unless you suspect that this service is using too many resources, such as CPU time. If you stop this service on a server, you cannot collect or view traces on that server.
Cisco AMC Service automatically starts up after installation. For RTMT to continue to retrieve information when the primary collector fails, you must configure a subsequent node as the failover collector in Cisco Unified Presence Administration. Step 4 Enter the CCMAdministrator application user password that you established for the username in the Password field. Step 5 Enter the port that the application will use to listen to the server. The default setting equals Step 6 Check Secure Connection.
Step 7 Click OK. Step 8 Click Yes to add the certificate store. The tab contain groups of icons that you can click on to monitor various objects. It logs preconfigured monitoring objects information while Alert Manager, also automatically installed, logs alert histories into log files.
The system also records important perfmon object values in performance log files. If the primary collector or manager fails for any reason, the secondary collector and manager perform the tasks until primary support becomes available. Originally posted by VestedGamr :. Last edited by VestedGamr ; 23 Oct, pm. It waas Symantec, using the reputation flag you mentioned, similar to Norton.
Thanks for the explaination on that. The other half was just figuring out how to unquarantine files, since they were automatically removed before I could do anything about it. Currently installing NAM, thank you.
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